Problem 01
Nobody’s free to answer
Your front desk is checking patients in and your injectors are injecting. New inquiries sit until someone has a minute.
Fixed
Ivy AI replies within 60 seconds, 24/7, nights and weekends included.
AI Lead Follow-Up for Med Spas, Answered in 60 Seconds
Every lead gets a reply within 60 seconds, day or night. Ivy AI answers their questions and qualifies them, then your front desk or an optional Growth Setter calls, books the consult and collects the deposit.
The short answer
Speed first. Ivy replies within 60 seconds, 24/7.
You approve the answers. Ivy works from a knowledge base you sign off on.
Humans close the loop. Your front desk or an optional Growth Setter calls, books and takes deposits.
GU
Graydon Ursel, Co-Founder & CEO · Updated October 4, 2026
Why leads go cold
Why Do Med Spa Leads Go Cold Before Anyone Calls?
Three gaps decide whether an inquiry turns into a patient: who answers, what they say, and whether the consult shows up.
Problem 02
Generic bots don’t know aesthetics
Off-the-shelf chatbots give vague answers about downtime, results and pricing, and prospects can tell.
Fixed
Ivy works from a knowledge base built from your treatments, offers and providers. We draft it and you approve it.
Problem 03
Booked consults don’t show
A consult with no confirmation call and no deposit is easy to skip.
Fixed
Your front desk or an optional Growth Setter (real humans) confirms each booking and collects a deposit. Freedom Luxe MD went from a 58% to an 81% show rate with deposits.
How it works
How AI Lead Follow-Up Works at Forever Booked
Ivy handles speed. Your front desk or an optional Growth Setter handles the call. You close in the room.
1
Ivy AI
A text in 60 seconds
The moment someone fills out your ad form, Ivy texts them back, day or night.
2
Ivy AI
Questions answered, lead qualified
Ivy answers questions about treatments, downtime and pricing from the knowledge base you approve, and sorts serious prospects from browsers.
3
Hot-lead alert
Your team sees it instantly
Qualified leads trigger an alert in your app, so your team knows exactly who to call.
4
Growth Setters · Optional
A certified human books it
Want us to call your leads too? One dedicated Growth Setter, certified on your clinic before their first call, phones the lead within minutes, books the consult and collects a deposit.
Ivy AI · replied in under 60 seconds
Do you have anything open this week?
We do! I have Thursday at 5:30 or Saturday at 10. Which works better?
Saturday!
Hot lead alert sent
Botox consult · wants this week
Qualified
Called and booked
Saturday · 10:00 AM booked
Deposit paid
The 8-Week Install
See the full install
Days 0 to 14
Live in 14 days
Weeks 2 to 8
Optimized and scaling by week 8
After week 8
Long-term, snowballing growth
Client results
Med Spa Results With Forever Booked
Named clinics, with the numbers and timeframes from their case studies.
Compare your options
Med Spa Lead Follow‑Up Options, Compared
How Forever Booked compares with leaving follow-up to your front desk or an AI‑only tool.
What you get
Forever Booked
Your front desk
AI‑only tool
Response time
Under 60 seconds, 24/7
When someone’s free
Seconds
Knows your treatments
Knowledge base you approve
Yes
Generic unless you build it
Nights and weekends
Ivy covers them
Voicemail
Yes
Phone calls
Certified Growth Setter (optional)
Between patients
No human calls
Confirmations and deposits
Your front desk or an optional Growth Setter
Often skipped
Rarely
Built for med spas
Med spas only, 970+ since 2017
Yes
Usually multi-industry
FAQ
AI Lead Follow‑Up FAQs
What’s the best way to follow up with med spa leads?
Reply within minutes, by text first, then call. Answer their real questions about results, downtime and cost, confirm the booking and take a deposit. Forever Booked runs this with Ivy AI for the instant text, and your front desk or an optional certified Growth Setter for the call.
Will AI follow-up sound robotic to my patients?
Ivy works from a knowledge base built from your own treatments, offers and providers, and you approve it before it goes live. When a lead is ready to book, a real person takes over the call: your front desk or an optional certified Growth Setter.
Does Ivy AI work nights and weekends?
Yes. Ivy replies to every new lead within 60 seconds, 24/7, so inquiries that come in after hours get answered right away.
What is a Growth Setter?
One dedicated person, certified on your clinic’s treatments, offers and providers before their first call, with certified backups. They call your leads, book consults into your calendar and collect deposits. It’s optional, and you only pay when a new patient shows.
How fast can AI lead follow-up be set up?
Your first campaign goes live within 14 days, with Ivy answering leads from launch. The install is built to have you optimized and scaling by week 8.
